Título da Vaga: Partnership Development Manager
Empresa: Collinson Group
Descrição: Collinson is a global leader in shaping and influencing customer behaviour to drive revenue and value for its clients. We provide unrivalled insight and expertise around affluent consumers and frequent travelers, creating and delivering products and services that increase customer engagement, loyalty and value.
Collinson has brought innovation to the market for over 30 years, from launching Priority Pass™, the first independent global VIP lounge access program, to being the first to sell direct travel insurance in the UK through Columbus Direct. Today, we continue to invest heavily in innovation to ensure that we deliver superior customer experiences.
We service over 800 clients in 170 countries, employ 2,000 staff in 28 global locations, and manage over 20 million end customers. Our industry and sector specialists provide market-leading experience across four core capabilities: Loyalty, Insurance, Assistance, and Lifestyle Benefits.
Collinson is the world-leading provider of lifestyle membership programs and travel enhancement products. With a tiered product range tailored to the needs of financial and other service providers, we help clients to differentiate their products, drive acquisition, optimise brand offerings and retain valuable customers globally.
Purpose of the job
We're looking for a Partnership Development Manager in the Southern Cone of South America to join our team and help make partnerships a reality for our wholly-owned premium brands and blue chip clients in financial services, travel, retail, technology and the media.
Currently reporting directly to Vice President of Partnerships – Americas, the role of the Partnership Development Manager (PDM) – Southern Cone is to identify, develop and manage partner relationships in market. You will have an inherent understanding of partnership marketing strategy and will deliver partnerships from the idea generation, through to negotiation, securing final agreements, delivering signed contracts and leveraging the ongoing relationship with the partner for the benefit of the Group.
You will be working within a global team to build partnerships and source deals with retailers, restaurants, spas and other services in airports to support our Airport Experience programs (including Priority Pass, our premium lifestyle brand and the world's largest airport lounge access program) as well as other Group opportunities.
You will be expected to understand the Group's businesses and competitive marketplace, identifying new opportunities to deliver successful, best in class partnerships to support other Group opportunities as required.
The role will primarily be focused on the Brazil market, but will also have additional focus of Argentina, Bolivia, Chile and others, managing a portfolio of 50+ partners in some of the fastest growing markets in the region.
Key responsibilities
- Planning
- Generating ideas for partnerships and partners
- Negotiating
- Initiate outbound contact by telephone and email
- Sell in the proposition
- Negotiate best in class, exclusive offers
- Contracting
- Deliver signed contracts
- Activation
- Ensure partner staff are trained
- Test, end to end, all partnership processes and customer touchpoints pre-launch
- Management
- Engagement with partner to ensure KPIs of partnership are met
- Work with partner to resolve any issues
- Leverage the partnership to create greater value for the partner, our clients and the Group
- Network Management
- Increase the size and quality of our Partnership Network, ensuring exclusive terms
- Strengthen current relationships with partners
- Develop new relationships with partners
- Market Awareness
- Regularly investigate and report on competitive landscape and new trends
- Obtain and share market insight
- Group support
- Liaise with other key Group stakeholders to provide support to Group clients
- Support the development of new product bundles to ensure the product offer is compelling to the customer and can be delivered profitably.
Profile
- Proactive and diligent with a positive attitude
- A natural self-starter with ambition, lots of enthusiasm and a personality to match
- Passionate about partnerships and interested in results and improving their performance
- Confident with good communication skills and a team player
- Results driven with a passion for delivering great deals
Knowledge
- Inherent understanding of partnership marketing strategies and benefits
- Ahead of industry trends and partnership insights, particularly in Airport and Travel sectors.
- A sound geographical knowledge and understanding of international travel patterns
Skills
- Great negotiator
- Must be multi-lingual with fluent written and spoken Portuguese and English. Spanish is a plus
- The ability to prioritize tasks and work to strict deadlines
- Proven ability to work across multiple projects simultaneously
- Excellent communication skills, both verbal and written
- Good relationship development skills and a team player
- Excellent presentation skills
- Proactive, assertive and ability to use initiative
- Excellent attention to detail to deliver work of a high quality standard
- Appreciation of managing stakeholder expectations
- Prior experience using Salesforce.com, an advantage
- Willingness to travel as required (Domestic and International) – 20-30% or more
Experience
- 5+ years in an account/ supplier management experience ideally in a commercial role
- Must demonstrate strong negotiation and commercial experience in last 2 roles
- A previous role within travel and/or airport retail sectors desired
- Track record of introducing new products/partnerships on budget and on time
- Bachelor's degree required, MBA a plus
Way of working
We are working in a hybrid mode going to the office 1 or 2 times a week. The office is at Av. Angélica close to the Av. Paulista, in São Paulo. So the candidate must have easy access to it.
Benefits
- Meal or food voucher Flash card
- Health insurance Careplus
- Dental insurance Careplus
- Life insurance MetLife
- Discount on medicines available at pharmacies
- Training budget
- Priority Pass
- Daycare allowance for mothers with up to 6 years old children
- Partnership with: SESC, SENAC, FIAP, USP/Esalq, OpenEnglish
Salário:
Localização: São Paulo – SP
Data: Thu, 26 Jan 2023 07:52:10 GMT
Fonte:
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